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TECHNOLOGIES
OUR PARTNERS
  • Avaya
  • Cisco
  • Oracle
  • XMedius 

EXPERTISE

  • Avaya Enablement Services (AES)
  • ASBCE (Remote Worker, Reverse Proxy, Portwell)
  • Aura Conferencing (AAC)
  • Aura Messaging (AAM)
  • Aura Device Services (AADS:  utility server + dynamic configuration)
  • Breeze
  • Avaya Aura Web Gateway (AAWG)
  • Communication Manager (CM)
  • IP Office (entire product suite – on-premises)
  • IX Workplace Attendant (Equinox Attendant)
  • IX Workplace Clients (iOS, Android, MAC, Windows)
  • IX Workplace Meetings Server (Equinox Conferencing)
  • IX Messaging (Officelinx)
  • IX Messaging  integration to AACC (replacing CallPilot)
  • Message Migrations (Aura Messaging, CallPilot, Modular Messaging, Intuity, etc)
  • Message Networking
  • Nortel (entire Product Suite)
  • Presence Server (snap-in)
  • Remote Worker
  • Session and System Manager (ASM/SMGR)
    • Integration to LDAP/Active Directory
    • Building Enterprise Communication Profiles
  • Training Services (Professional training/adoption)
  •  Legacy:  Modular Messaging, Nortel, Octel, VMX
  • XM Connect (CallXpress, CX-E)
  • NeverFail
  • Unified Contact Center Express
  • Cybersecurity
  • Cloud based phone system
  • CPaaS 
  • Enterprise Operations Monitor
  • Enterprise Community Broker
  • Interactive Session Recorder
  • SD-WAN
  • OEM partner

Testimonial:

“As the Director of Information Services my team and I experience a large variety of product support and system integrators. Rarely do we take time to comment on the level, expertise or professionalism.  However we receive such a high level of suburb service from the RCT team I find it necessary endorse them with the highest regard. They prepared themselves by getting a full understanding of what our needs and requirements were for the project. Presented a very clear SOW that was carefully reviewed to assure everything met our expectations. A detailed schedule of tasks and project book was presented and followed up on to maintain momentum throughout the project. RCT met or surpassed all their commitments. The professionalism far exceeded what I have come to expect of product support organizations and system integrators.  Thank you Team RCT!!!”

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