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  • Avaya
  • AVST
  • Cisco
  • Zang
  • Oracle


  • 1xCES
  • Avaya Enablement Services (AES)
  • ASBCE (Remote Worker, Reverse Proxy, Portwell)
  • Aura Conferencing (AAC)
  • Aura Messaging (AAM)
  • Aura Device Services (AADS:  SSO, Auto Configuration)
  • Aura Media Messaging (AMM)
  • Avaya Communicator for Skype
  • Breeze
  • Communication Manager (CM)
  • Equinox Clients (iOS, Android, MAC, Windows)
  • Equinox Conferencing
  • IP Office (entire product suite)
  • Message Migrations (Aura Messaging, CallPilot, Modular Messaging, Intuity, etc)
  • Message Networking
  • Nortel (entire Product Suite)
  • OfficeLinx
  • OfficeLinx integration to AACC (replacing CallPilot)
  • Presence Server (snap-in)
  • Session and System Manager (ASM/SMGR)
  • Legacy:  Modular Messaging, Nortel, Octel, VMX
  • XM Connect (CallXpress, CX-E)
  • NeverFail
  • Unified Contact Center Express
  • Cybersecurity
  • Cloud based phone system
  • Enterprise Operations Monitor
  • Enterprise Community Broker
  • Interactive Session Recorder


“As the Director of Information Services my team and I experience a large variety of product support and system integrators. Rarely do we take time to comment on the level, expertise or professionalism.  However we receive such a high level of suburb service from the RCT team I find it necessary endorse them with the highest regard. They prepared themselves by getting a full understanding of what our needs and requirements were for the project. Presented a very clear SOW that was carefully reviewed to assure everything met our expectations. A detailed schedule of tasks and project book was presented and followed up on to maintain momentum throughout the project. RCT met or surpassed all their commitments. The professionalism far exceeded what I have come to expect of product support organizations and system integrators.  Thank you Team RCT!!!”


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